Customer Support Specialist 20K to 45K

Lahore, Pakistan
20K to 45K
ibex.

21 Jul, 2020  |  Full Time


We are looking for a French-speaking Customer Support Specialist

Key Responsibilities:
  • Interact with customers to provide and process information in response to inquiries, concerns and requests about products and/or services.
  • Collaborate and build relationships with customers to strengthen service competitiveness
  • Communicate timely back to customers, track and resolve any issues regarding the service
  • Contribute to customer development role
  • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score
 Job Specification:
  • Matric/O Levels or above
  • Excellent communication (French)
  • Proficiency with MS Office particularly MS Excel
  • Flexibility to work in shifts
  • Customer-centric attitude
job added 20 days ago on jobee.pk